Terms & Conditions

WARRANTY:

K2S Kraft Seat Return Policy

(30 Day Money Back Return Policy.)
Product can be returned within 30 Days from Date of Purchase provided they are in a New and Unused condition. Please include a copy of your receipt in the box.
Return shipping is paid by purchaser.
It is the sole right of K2S Kraft Seat to determine the condition of any returned items. If any returned items are deemed used no refund will be issued and the returned product will be destroyed.

(Refunds for items sent with Free Shipping.)
The shipping fees are not refundable. Rates are calculated by address product is shipped to and this is deducted from refund total.

Please send returns to:
K2S Kraft Seat
4900 Carlisle Pike PMB 235
Mechanicsburg, Pa. 17050

Lifetime Part Replacement Warranty

Simply put, we stand behind the products we make. All nylon parts of our products come with a Lifetime Guarantee. If at any time a nylon part fails due to manufacturing defect or under normal use we will replace the part free, all you pay is a small shipping and handling fee.
So now you ask, why do I have to pay a shipping and handling fee for a free replacement part order. Well, if you walked into our Corporate Office and handed us your broken part, we would hand you back a new one no questions asked.
However, since most of you are not able to visit us, we’ll need to send you your free replacement part in the mail. This is why you are charged a small shipping and handling fee for your free replacement part. All replacement parts are shipped USPS Priority with a tracking number and signature requirement.

For replacement parts click on (Replacement Parts on website)
www.k2skraftseat.com

PRIVACY POLICY:

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note:

The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information:

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology:

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Commitment to Data Security:

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information If you have questions or suggestions, please complete a Contact Us Form in Contact Us page, or you can contact us at:

K2S Kraft Seat
4900 Carlisle Pike PMB 235
Mechanicsburg, PA 17050

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. (etc.)

REFUND POLICY:

The customer is liable for all costs associated with returning the product. Refunds will be processed within 10 working days upon receipt of returned product.

Return product to:

K2S Kraft Seat
4900 Carlisle Pike PMB 235
Mechanicsburg, PA 17050

SHIPPING POLICY:

Please check your order carefully before submitting. We are unable to accomodate changes or cancellations as your order is submitted immediately into production. If you receive a product that is damaged, you may return it within 30 days for a prompt exchange of the same item.